Dedicate to communicate
your brand to customers

You need a new way to increase customer loyalty!

Traditional<br/>Customer Service

Traditional
Customer Service

  • The more the labors are, the higher the cost will be
  • Standard replies lack sense of trend
  • Lack of industrial technic brings you inappropriate complaint handling issues
Ants’ Power’s<br/>Customer Service

Ants’ Power’s
Customer Service

  • Efficiently control the cost with AI's assistance
  • Customized Service, Flexible Plans
  • Connect with Generation E, Get close to clients with buzzwords
Traditional <br/>Customer Service

Traditional
Customer Service

  • Marketing words sound advertorial, hard to cause attention
  • Not familiar with the internet trends, Generate ideas without references
  • Wasting time on doing what other platforms do without self-owned opinion
Ants'  Power's <br/>Community Marketing

Ants' Power's
Community Marketing

  • Speaking user's language in community content to provoke users' emotional resonance
  • Design the creative content based on public opinion data
  • Familiar with every community, speak the right language in the right place

To obtain advantage in

Customer Relationship Management

You need to

Increase
Volume

Media framing
Maximize Brand's Reach

Traffic
Convertion

High traffic determine the conversion Precisely target the consumers

Communicate with Customers

Solve complaints 24/7
Build up a stable relationship between brand and customers

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Our Services

Customer
Service

Brand
Ambassador

24/7 service
To solve customer's problems

Real-time text chat/Comments/
Emails/Calls

ChatBot Intelligent CS

LINE/FB/IG Official
Account Management

Community Comments Management

Risks Management/
Monitoring/ Reports

Game Cheaters/
studios inspection and analysis

Refund review and complaint handling

VIP high-end personalization

Community
Marketing

Brand
Spokesperson

People Oriented Omnibearing Marketing

Monitor Public Opinion
on the Internet

Brand Analysis

Intergrated Marketing Strategy

WOMM leading

Build Brand Image

Marketing Conversion

Public Opinion Management

Our Speciality

Customer
Service

Long-term cooperation
with companies all over the world

24/7 continuous service

Offer remote backup and the site

Multilingual CS team including Traditional/ Simplified Chinese/ English/ Japanese

Cross-industry service skills

Multi-channel Integrated Service System

Offer flexibly customized system building

Community
Marketing

Omnibearing Community Manipulator

WOMM operation with
over 18 yrs experience


Professional Date
Monitoring System

PM are all players with more
than 10 yrs of game-playing experience

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Customer Services
Experiences Over

0
Brands

Served
Over

0
Cases

Relationship
Management

0
Years

Of ExperieAcross TW/CN/JP/KR and the world
Covering the Gaming, e-Commerce, food service, 3C, Construction Industries nce & Technic of Customer Relationship Management

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Data Analysis

Use the data to formulate creative strategy and content driven marketing. Increase 40% engagement rate and 30% convertion rate for well-known desserts enterprise

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Real-time monitoring

Public opinion monitoring, Knowing the true feeback from players, offer solutions to Public Opinion Management for Game Operating and Marketing team

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Multilingual Services

Assisting japanese gaming brands to release their games in many countries, centralize the multilingual customer service center together in Taiwan to achieve the greatest communication efficiency.

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Results-driven Marketing

Find the USP through Brand analysis, assist high-end Postpartum Care Center to breach over 10m monthly revenue

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Cost Control

Filter 50% of inquiries for large internet platforms, increase response efficiency, maintain customer satisfaction when reducing the customer service cost

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Localizing

We create localized communnity service. The first and only partner for lots of famous gaming company from JP/KR/CN/etc to enter Taiwan market.

Ants’ Power, spun-off from Gamania Group

The largest CS team in the
gaming industry

Established

Social Media Management,
Pioneer in the industry

24/7 Non-stop service
Over 18 yrs of experience in CS

Growing

Game Nerd
Community Veteran

PM are all players with more than
10 yrs of game-playing experience,
we know what the fans need

Transforming

Brand and Community marketing Expert

Combining multiple marketing skills
To Create the greatest benefit for brands

Assisting the customer to grow is our mission

The best
helpmate

Accomplish the mission professionally and solidly

Professional
Teamwork

Rigorous organization
In-time support

Create
infinite value

Flexible infinite layout
Create the maximum volume

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Build an exclusive customer management solution for you. The first step to increase sales

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