Media framing
Maximize Brand's Reach
High traffic determine the conversion Precisely target the consumers
Solve complaints 24/7
Build up a stable relationship between brand and customers
Brand
Ambassador
Real-time text chat/Comments/
Emails/Calls
ChatBot Intelligent CS
LINE/FB/IG Official
Account Management
Community Comments Management
Risks Management/
Monitoring/ Reports
Game Cheaters/
studios inspection and analysis
Refund review and complaint handling
VIP high-end personalization
Brand
Spokesperson
Monitor Public Opinion
on the Internet
Brand Analysis
Intergrated Marketing Strategy
WOMM leading
Build Brand Image
Marketing Conversion
Public Opinion Management
24/7 continuous service
Offer remote backup and the site
Multilingual CS team including Traditional/ Simplified Chinese/ English/ Japanese
Cross-industry service skills
Multi-channel Integrated Service System
Offer flexibly customized system building
WOMM operation with
over 18 yrs experience
Professional Date
Monitoring System
PM are all players with more
than 10 yrs of game-playing experience
Use the data to formulate creative strategy and content driven marketing. Increase 40% engagement rate and 30% convertion rate for well-known desserts enterprise
Public opinion monitoring, Knowing the true feeback from players, offer solutions to Public Opinion Management for Game Operating and Marketing team
Assisting japanese gaming brands to release their games in many countries, centralize the multilingual customer service center together in Taiwan to achieve the greatest communication efficiency.
Find the USP through Brand analysis, assist high-end Postpartum Care Center to breach over 10m monthly revenue
Filter 50% of inquiries for large internet platforms, increase response efficiency, maintain customer satisfaction when reducing the customer service cost
We create localized communnity service. The first and only partner for lots of famous gaming company from JP/KR/CN/etc to enter Taiwan market.
